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Software identifies common trends and weaknesses in crisis preparedness and business resilience

Posted on 6th November 2017 at 11:29am

One year on from their successful launch, the CrisisOptic and RecallOptic diagnostic tools have helped more than 50 businesses and organisations quantify their business resilience, says Instinctif Partners.

Free to use, these online tools help businesses and organisations to accurately identify strengths and weaknesses in their approach to business resilience and assist them to focus on the specific areas where they are most exposed.

Victoria Cross, who leads Instinctif Partners’ Business Resilience team, said: “A year on from their launch, these tools have been very well received, helping businesses ranging from major food companies to one of the UK’s leading health and fitness groups, to take an in-depth look at the business resilience of their organisations.

“Trends from the data we have generated so far show conducting and learning from a thorough post-incident review as the most common area of weakness, with gaps in governance and communication also widespread.” 

CrisisOptic is an online questionnaire that quickly provides businesses with a snapshot of their preparedness by examining business resilience in ten key areas, from governance and risk management to operational response. Using a carefully weighted assessment system, CrisisOptic generates a bespoke Business Resilience Score and visual presentation based on the examination of 112 data points.

RecallOptic uses the same process to enable businesses and organisations to quantify their product recall readiness against international best practice.

Following completion of the questions, business resilience experts from Instinctif Partners prepare a brief report to accompany the score that can be used to inform policies, procedures and capabilities, to strengthen risk and issues management, and crisis preparedness, and recall readiness.

Victoria Cross concludes: “CrisisOptic has been a game-changer for business resilience, antifragility, and risk and crisis management. Prior to its launch it was impossible to quickly identify strengths and weaknesses across an organisation and comprehensively compare the results against a peer group, but this is exactly what CrisisOptic provides. It’s fast, accurate and enables organisations to focus finite resources on the specific areas where they are most exposed.”

To calculate your business resilience or recall readiness visit www.instinctif.com/optic

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