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News: The FireNet forum has now been located on another server that will now be its regular place. The database has been tidied up and although all your messages are still there you may experience a  missing avatar. Thanks again for your support and any question please get back to us and we will try our best to help.  All the best Kurnal & Colin
 
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Author Topic: GENT fire alarm panels  (Read 16671 times)
chris.
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« on: August 16, 2006, 06:13:56 PM »

Hi there, this is the first time i have come across this forum.
I'm a fire alarm service engineer and have recently started to come across GENT fire alarm panels with my work.

Apparently you shouldnt remove the detector because the panel automatically moves all the device numbers etc in the loop and makes many problems, my question is, how should i take the detector down to service it on an addressable panel if the whole loop will need relogging afterwards?

This is a question I have had on my mind for quite some time and would be greatly interested to see what ideas you guys might be able to come up with, even better, would anyone know where I can find the installation and service manuals for GENT equipment?

many thanks
Chris
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Ashley Wood
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« Reply #1 on: August 16, 2006, 06:30:20 PM »

Err.. GENT?
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chris.
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« Reply #2 on: August 16, 2006, 06:36:57 PM »

yes, mostly the GENT vigilon panels as I seem to be coming across a lot of these lately.
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kurnal
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« Reply #3 on: August 16, 2006, 06:54:09 PM »

If you would like to email me  I think I can put you in touch with an associate who knows the vigilon inside out.
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kurnal
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« Reply #4 on: August 17, 2006, 05:26:32 PM »

I have emailed my associates contact to you. Also I have copied the relevant pages of the manual- if you let me have your fax number or postal address I can send them to you.
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chris.
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« Reply #5 on: August 17, 2006, 07:14:21 PM »

Thanks for your helo kurnal .. Is greatly appreciated
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Allen Higginson
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« Reply #6 on: August 17, 2006, 11:33:19 PM »

Quote from: pfd-chris
Hi there, this is the first time i have come across this forum.
I'm a fire alarm service engineer and have recently started to come across GENT fire alarm panels with my work.

Apparently you shouldnt remove the detector because the panel automatically moves all the device numbers etc in the loop and makes many problems, my question is, how should i take the detector down to service it on an addressable panel if the whole loop will need relogging afterwards?

This is a question I have had on my mind for quite some time and would be greatly interested to see what ideas you guys might be able to come up with, even better, would anyone know where I can find the installation and service manuals for GENT equipment?

many thanks
Chris
This will only happen should you re-allocate the loop with the device removed.Gent manuals are pretty much like hen's teeth.
You would be better going to a trade forum for tech info though - www.thesecurityinstaller.co.uk . You'll need to go through the vetting process but it's worth it.
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Benzerari
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« Reply #7 on: January 20, 2007, 02:15:19 PM »

Quote from: pfd-chris
Hi there, this is the first time i have come across this forum.
I'm a fire alarm service engineer and have recently started to come across GENT fire alarm panels with my work.

Apparently you shouldnt remove the detector because the panel automatically moves all the device numbers etc in the loop and makes many problems, my question is, how should i take the detector down to service it on an addressable panel if the whole loop will need relogging afterwards?

This is a question I have had on my mind for quite some time and would be greatly interested to see what ideas you guys might be able to come up with, even better, would anyone know where I can find the installation and service manuals for GENT equipment?

many thanks
Chris
Yes because 'Gent' addressable fire alarm panels use the soft addressing such as Securiton and Zetfas panels... and 'Gent' stuff I think are closed protocol too, each time you remove a detector to replace it by a different type you need to use a laptop and their own software to see the loop map also in this kind of addressable fire alarm system the position of a device is important too as much as its address, they accept spuring and teeing from the loop for this reason you need to see the loop map using a laptop, I would advice you to download each time the device log, loop map as it is originally prior to disconnecting any thing from the system and try always to keep a back up but if you have not had training from Gent company you need on site a trained Gent engineer to show you ....Wink
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Ark Angel
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« Reply #8 on: January 27, 2007, 10:51:17 AM »

Chris,

Buzzard is correct you will only cause problems if you remove the device and disconnect the wiring. Once this is put back you'll need to re-allocate the loop. Should everytihng remain unchanged on the loop then the loop will "Recover" from the flash man and Robert is your fathers brother.

If however you are making changes i.e. changing smoke for heat etc, then depending on what software version the panel is you may need to take a download first. This would only be possible with Gent software which operates under a managed protocol system. "Gent approved companies have it". I would reccommend that you don't try anything like this without downloading first.

On older software it's possible to change device type without a laptop but I would only reccommend this if you know what your doing.
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Richard Earl
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« Reply #9 on: January 27, 2007, 02:20:54 PM »

if any one needs help with GENT panels then contact a company called tecservuk

web address is www.tecservuk.com    they are GENT approved and now a hell of a lot of stuff, give them a try
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Ark Angel
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« Reply #10 on: January 28, 2007, 10:52:11 AM »

Tecserv are one of approximately 50 approved Gent companies. Depending on where abouts in the country you are looking. Also Gent themselves have a service division (Honeywell Gent Service) based around the country who have dealt with some very large projects and have a lot of expertise.
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Richard Earl
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« Reply #11 on: January 28, 2007, 10:59:41 AM »

i agree but tecserv may not be as costly as honeywell and WILL be able to do as good a job as any other company.
they also cover the whole of the uk from 2 sites in england one in the london area and one in central england

if you need impartial advise contact them, they arent pushy lick alot of other companies
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Ark Angel
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« Reply #12 on: January 28, 2007, 11:19:47 AM »

I agree with you Richard that other companies may not be as costly as Honeywell but I'm of the opinion that no-one can maintain equipment as good as a manufacturer. Any way what it does boil down to is that people have a varied amount of choice with expertise and budgets to suit everyone.
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kurnal
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« Reply #13 on: January 28, 2007, 12:29:21 PM »

Hey guys if we all used the forum to sell our services all postings would be commercials and we would soon lose our way.
My opinion (and thats all it is)  is that we should stick to general discussions and helping each other out.
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Ark Angel
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« Reply #14 on: January 28, 2007, 04:07:05 PM »

Your absolutley right Kurnal, However I was merely giving my opinion that I have found Gent useful in the past. I wasn't blowing their trumpet. I would have the same opinion if we were talking about an Minerva System. I would say that ADT would be the best people to carry out works as they know the product better than anyone.

Apologies if I upset anyone, I didn't mean to. Smiley
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